Riyadh

Roastery seller

Greeting and welcoming customers and dealing with them in a professional and polite manner. Showing the roastery's products, including nuts, coffee, seeds, dried fruits, and other available items. Providing customers with information about the types of products, their ingredients, weights, and prices. Weighing products accurately according to the quantities requested by customers and ensuring the correctness of the weight and price. Packing and wrapping products in a suitable way that maintains their quality, cleanliness, and freshness. Carrying out sales transactions and issuing invoices according to the system approved in the establishment. Ensuring prices are correct and adhering to approved offers and discounts. Arranging products on display shelves in an organized and attractive way. Refilling shelves and display packs and making sure the products customers want are available. Monitoring product quality and making sure they are free from damage or unusual changes. Keeping track of expiration dates and production dates when available, and applying approved stock rotation procedures. Maintaining the cleanliness of the sales area, weighing and packing tools, and display fronts. Ensuring product packaging is sealed and stored in a way that protects it from moisture and contamination. Following up on customer orders and preparing the required mixes and assortments according to specified types and weights. Handling customer complaints and feedback, and reporting to the direct supervisor in cases that need follow-up. Preserving product quality and minimizing waste caused by poor storage, packaging, or handling. Following the dress code, work instructions, hygiene standards, and approved food safety guidelines. Receiving products from suppliers or the warehouse and making sure the items and quantities match the approved documents. Checking the received products to ensure the packaging is intact and the products are of good quality. Arranging the products in the designated storage areas while considering the proper storage conditions for each item. Monitoring stock levels and informing the direct supervisor when quantities are low or when reordering is needed. Separating damaged or non-compliant products and reporting them according to the approved procedures. Participating in regular inventory counts and matching actual quantities with inventory records. Make sure storage containers and the weighing and packing tools used for preparing products are clean. Check that product information and related allergen details, like nuts, are clearly displayed according to the facility's requirements. Make sure products are arranged properly and refill display fronts as needed. Close product packages and store them in the appropriate places according to the approved storage instructions. Clean and sanitize scales, packing tools, and work surfaces according to the approved procedures. Clean the sales area, shelves, and display fronts and make sure they’re ready for the next day. Review any missing or damaged products and record related notes. Make sure sales are recorded and cash register procedures are completed if that’s part of the employee’s responsibilities. Return work tools to their designated places and check that the work area is safe. Report any shortages and notes related to sales, inventory, and product quality to your direct supervisor before the shift ends.