Riyadh

Cashier Supervisor

Supervising the cashiers and making sure they follow the work procedures and approved financial policies. Ensuring the point-of-sale devices and accounting systems are ready before starting work. Monitoring the opening of cash drawers and checking that employees receive the cash in hand and that the opening balances match. Overseeing sales and cash or electronic collections, making sure everything is done correctly. Making sure invoices are issued to customers and that all sales are recorded in the approved system. Ensuring cashiers stick to the approved prices, discounts, and offers, and don’t make any changes without authorization. Organizing cashiers’ work schedules, distributing tasks and shifts to ensure smooth workflow. Keeping track of how quickly payments are processed and reducing customer wait times at the payment counters. Stepping in to solve problems that cashiers face during work within the limits of granted authority. Following up on cancellations, returns, and exchanges, and making sure they are carried out according to approved policies and procedures. Ensuring adherence to cash handling procedures and maintaining financial responsibilities. Monitoring POS device or payment system malfunctions, reporting them, and working on resolving them in coordination with the relevant departments. Providing support and guidance to cashiers, improving their performance, and ensuring accuracy in financial operations. Handling customer inquiries related to payments, invoices, and financial issues, and escalating cases that require management intervention. Making sure cashiers maintain a professional appearance and appropriate behavior when dealing with customers. Reviewing sales and collection processes and ensuring they are correctly recorded in the accounting system. Monitoring cash balances and ensuring proper financial procedures are followed. Reviewing sales reports and cash and electronic payment transactions and matching them with the recorded data. Monitoring cash shortages or surpluses, checking the reasons for discrepancies, documenting them, and reporting to management. Making sure no financial transactions, settlements, or refunds are done outside of approved authority. Overseeing that employees follow cash handling procedures and hand over financial custody properly. Following up on electronic payments and ensuring that rejected or pending transactions are processed according to set procedures. Coordinating with the accounting department to resolve financial discrepancies and settle report-related issues. Supervising the closing of accounting cash registers at the end of shifts and ensuring that required procedures are carried out. Making sure the actual cash count is conducted and matches system balances and sales reports. Reviewing cash register closing reports and checking the accuracy of the recorded data and amounts. Ensuring that any shortages or overages in the cash registers are documented and reported to the relevant management. Following up on handing over cash, financial deposits, and documents to the authorized entity according to the approved procedures. Making sure that shifts are properly closed in the system and there are no pending transactions left untracked. Preparing a daily closing report that includes total sales, payment methods, financial discrepancies, and operational notes. Training new cashiers on using the POS systems and on collection and closing procedures. Monitoring cashier performance, identifying areas of weakness, and working to improve them. Preparing periodic reports on the performance of the cash registers, accuracy of financial operations, and customer feedback. Following up on employees' adherence to work schedules, attendance, and departure times. Coordinating with the branch manager and accounting department to resolve financial and operational issues. Maintaining the confidentiality of financial data and customer information.